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SHIPPING & RETURNS

SHIPPING POLICY

Processing time is typically between 1-2 business days unless stated otherwise. Shipping times may vary between 2-5 business days. During public holidays please expect delays.

Tracking information will be sent to your email address once the order has been fulfilled.

 

Any issues with your tracking or delivery please contact us at remiartistry@outlook.com

RETURN & EXCHANGE POLICY

In the unlikely event that you receive a defective item or an item that does not match your order, an exchange or refund will be offered. We do not offer refunds for change of mind. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so we can correct the issue. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Welcome to Remi, a jewellery company based in Tāmaki Makaurau, Aotearoa. Was first established in 2024, we are passionate about crafting timeless and vintage-inspired jewellery that our customers will cherish for a lifetime.

Remi includes both Permanent Jewellery, Custom Charm Jewellery and Ready-made Pieces, ensuring there is something for everyone. At Remi, our goal is to make jewellery that our customers truely love and treasure, making every moment special.

JOIN THE REMI CLUB!

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